Help Center

Find answers to common questions and learn how to make the most of Real Life Achievements.

Getting Started

How do I create an account?

Click the "Get Started" button on the homepage, fill in your email, username, and password, then verify your email address.

What types of achievements can I track?

You can track any real-life achievement including fitness milestones, gaming achievements, educational accomplishments, career milestones, and personal goals.

Is RLA free to use?

Yes! RLA is completely free to use. We plan to introduce optional premium features in the future, but core functionality will always remain free.

Achievements & Verification

How do confidence scores work?

Confidence scores (0-100) are calculated based on proof quality, witness verification, AI analysis, and integration data. Higher scores indicate more reliable verification.

What types of proof can I submit?

You can submit photos, videos, documents, certificates, screenshots, URLs, and more. The more varied and detailed your proof, the higher your confidence score.

How do I request a witness?

When creating or editing an achievement, click "Request Witness" and enter the username of someone who can verify your achievement. They'll receive a notification to confirm.

Integrations

Which platforms can I connect?

Currently, we support Steam, Riot Games, Strava, Garmin, Apple Health, and Google Fit. More integrations are coming soon!

Is my data safe when connecting integrations?

Yes! We use OAuth 2.0 for secure authentication and only request the minimum permissions needed. We never store your passwords.

Can I disconnect an integration?

Absolutely! Go to Settings > Integrations and click "Disconnect" next to any connected platform. Your imported achievements will remain on RLA.

Privacy & Security

Where is my data stored?

All data is hosted exclusively within the European Union, ensuring full GDPR compliance and data sovereignty.

Can I delete my account?

Yes. Go to Settings > GDPR and click "Request Account Deletion". You'll have 30 days to cancel before permanent deletion.

How can I export my data?

Visit your GDPR settings to request a data export in JSON or CSV format. You'll receive a download link within 48 hours.

Still need help?

Can't find what you're looking for? Our support team is here to help.